My Juggling Act

How do we do it? How do freelancers—and others– keep all of the (insert one) balls in the air, plates spinning, knives tossing?—whatever analogy you want to use. How do you manage your juggling act?

  • What tools do you use to keep yourself organized?
  • How do you pick up when something gets dropped, or a connection lost?

And, perhaps most the most important question, and one that we don’t consider often enough:

  • How do you take care of yourself so you don’t get burnt out—or worse—sick from trying to do too much?

These are questions we’ll be asking members over the next few weeks in our conversations with  the Freelance Writers’ Connection group I co-manage on LinkedIn. Please join the conversation, either in the group, here on this blog, or both.

How do you manage your juggling act? Here’s what I am trying to juggle right now:

  • reporting local events for  The Napanee Guide (my newest freelance gig)
  • freelance writing for magazines and journals
  • promoting and teaching writing workshops
  • being the Ontario regional director for the Professional Writers Association of Canada (PWAC)
  • helping to organize the professional development sessions at PWAC’s 2017 conference
  • leading or co-leading two fitness activities in my community

Don’t get me wrong. I love my work, and I’ve chosen to do this volunteer work with PWAC and other volunteer work in my community, which includes the fitness activities. I chose to be a group leader so that I make sure I show up!

I know—lots of people have a list as long as mine or longer. I didn’t even add in the personal stuff—time with my husband and friends, and keeping in touch with friends—not that those aren’t important, because they are very important—but while they should be at the top of the list, they often get put down to the bottom.

Lots of people juggle paid work, volunteer work, family time, etc. I am not complaining, and this list is in no way in the order of the importance of the people, and things in my life. I am lucky to have a husband who supports me in so many ways, and often helps with my work. I am lucky that we have sons who want to share their busy lives with us, and keep in touch. I am lucky to have good friends to spend time with, and keep in touch with online. I am lucky to have colleagues to share the challenges and frustrations of my work. I am lucky to have the opportunity to share the fitness activities I enjoy with others.

Like our Nordic Pole Walking Group, sponsored  by the L & A Seniors Outreach Services in Napanee. We are now 18 members strong, and will keep walking all winter! Some of these women join me in my “Strength and Stretch” group at the SOS. (Photo courtesy of Grace Vanderzande.) dscn0981

So how am I keeping all of this straight? I am trying to use my Google calendar more—mark everything down and add reminders. That calendar shows up on my phone and tablet too, so I have those devices to help keep me organized. Maybe there are other tips you can share on how you juggle the things in your life. One thing—that personal stuff that often gets put down to the bottom of the list—they are getting moved up.

This week, our social calendar is full with three events in a row—a meeting with other creative people in our community to find out about local arts and culture in the Town of Greater Napanee, and two concerts. So that will help balance out the work and get me away from the computer. If it sounds like I’m “all work and no play,” that is definitely not the case.

I just need to find ways to juggle the new paid work—the writing and the teaching—which I am thrilled to have—with all of the other things I’ve been doing, and want to keep doing.

I’ve been a freelance writer for almost 20 years, and I’ve done this juggling act before, so I know I will manage it better in the coming days, weeks and months than I have in the past month. I don’t know why it seems harder now. I’m not going to spend a lot of time trying to figure that out. I’m just going to get on with it, and I am secure in the knowledge that if a ball doesn’t get tossed, a plate doesn’t spin, or a knife doesn’t get tossed, my juggling act will still go on, and everything will get done when it needs to be done.

So, this week’s question: How do you take care of yourself when your life gets so busy that you’re on the go all the time?

A perfectly planned Australian holiday

While getting away on holiday is great, the planning can be stressful. Especially if you are travelling thousands of kilometres away to Australia and you may only have a few weeks to travel. You want to make the best of your time away. What if you had someone not only suggest the best use of your time, but also offer ideas of how and when to travel, and give you an idea of the cost? Well, you have all of this and more, thanks to Michela Fantinel  in her book, Your Australia Itinerary, published by her company,  Rocky Travel.



(On Goodreads and Amazon the book is listed as“The Ultimate Guide to Australia Itineraries” with a different image.)

Michela, who is Italian, spent more than 10 years travelling solo around Australia and she outlines the many things that there are to do and see in this country she loves so much. While her suggestions are geared to women travelling alone, they are good for couples and families too. In about an hour, this 85-page e-book will help you learn about the varied attractions Australia has to offer—no matter what kind of holiday you are looking for.  Everything from the coastal ocean roads and beaches to the desert Outback to the vibrant cities and everything in between is covered. Michela is your personal trip planner and she will help you decide just what is right for you—depending on your budget, desired mode of transportation, and required accommodation. There are maps, charts, and other detailed outlines to plan your trip, and Michela even provides four sample itineraries for each different type of vacation: landmarks, cities, beaches, nature and wildlife—you’ll find it all carefully outlined, along with beautiful photographs to entice you. Then, in about a week, you’ll have your trip planned.

In each section, you’ll find how to break down your trip so it is at the pace you want. You’ll learn the best type of trip for you,  depending on the time of year, weather, and other considerations. And—and this is the biggy—you’ll get estimates of costs, and ways to customize the trip.

I really wish we’d had this book before going to Australia in September 2015. The nice thing is that after reading the book, I know that we actually got a lot of things right. Now I’ll know how to make the next trip even better.

Your Australia Itinerary is available as a PDF or in iTunes. The Apple format is a little more interactive, but both give great information. With each download from Michela’s website you get information on how to contact Michela for a free 15-minute consultation to discuss any details about your trip, and you also get a savings on Michela’s trip planning services. You can sign up for Michela’s blog, and learn more about her travels on her website,

Take the stress completely out of planning a trip to Australia and let Michela Fantinel help with this “Ultimate Guide to Australia Itineraries” to make this your perfectly planned holiday.

Dealing with dumping a client—or getting dumped—it’s all going to be okay

In my last post, I talked about how dealing with clients is easy—and it isn’t. Thanks to everyone who posted a reply. One of my followers, travel writer Doreen Pendgracs, said that sometimes it’s necessary to end a relationship with a client, and she’s absolutely right. Sometimes it isn’t worth your time and energy to stick with a particular client—and it could be costing you money to do so.

How do you know when you need to end the relationship?

If a client doesn’t pay, or pay on time. Of course there are exceptions, like the client might be going through a temporary slump and has to delay payment, or you may choose to write for a particular client for free once in a while for your own reasons, but generally, if you’re finding that a client isn’t paying, or payment is always delayed—it’s time to cut the cord. I had a client whose cheques bounced. The first time it happened, I let it go, and accepted his apology and new payment. The second time it happened, I asked that the cheque be covered plus interest to cover the delay, which I received. The third time, I asked for the payment in cash, and told him I wouldn’t be writing for him anymore. Three strikes—you’re out. I let the first two times go because I liked this client and enjoyed the work I was doing for him, but it seemed to have become a pattern that, according to him, “the bank just isn’t following my instructions to transfer funds.” So I had to cut him loose.

If the pay is consistently low Clients can also cost you money if the pay is low,(or lower than you are willing to accept) because even though it may be steady work, it’s taking time away from you being able to find higher paying clients. I was in this situation for too long and had to really step out of my comfort zone and start doing the legwork necessary—research and pitching—to find better clients and it paid off.

If the work isn’t what you expected. With some clients the work may start out well and then take a turn in a direction you didn’t expect, and don’t like. I had a client who wanted me to write articles that really made me uncomfortable, and I didn’t like that he was asking for more than we’d originally agreed upon, but was not willing to pay a higher fee. If it doesn’t feel right, it likely is going to get worse rather than better, so it’s time to let go.

Sometimes it’s the client that lets you go, which isn’t fun, but it happens and you have to learn to bounce back and move on. As another friend, writer Suzanne Boles says, “Let rejection fuel you.”  Suzanne’s advice is to turn being rejected by a client into something positive by letting it energize you into working harder and finding even better clients.

Travel writer Roy Stevenson, a member of The Freelance Writers’ Connection, had a post on his blog, Pitch, Travel, Write that dealt with The bright side of rejection letters. It’s good to know that others have dealt with this and found a positive way out.

I regularly read the posts on the site The Write Life, and I thought this post fit here: There are some great tips on how to cope when a writing client dumps you.

I’ve been dumped a few times, and it was nice to know that it usually wasn’t my work the client didn’t like, but their business that was going in a different direction, and they no longer needed my services. I’ve had very nice recommendations from them that I can use to find other clients. Of course there have been clients who weren’t happy with what I wrote, but even though I didn’t meet their expectations, I sometimes got paid for the time I’d put in because they recognized that I’d made my best effort.

The bottom line is that sometimes you’ll get dumped by a client and sometimes you have to be the one who dumps the client. Either way, know that everything will work out in the end, and you’ll get the clients who you want—and who want you.

Have you ever had to end a client relationship, or been dumped by a client? How did you deal with it?

Dealing with clients is simple—and it’s not

I am the co-moderator of The Freelance Writers Connection on LinkedIn, and this month we are discussing “Dealing With Clients.” I posted an email to the group about this and am adding some other thoughts here. I’d love to hear your thoughts. 

Dealing with clients really comes down to three things:

  • Getting clients 
  • Keeping those clients
  • Getting more clients

Everything you do—and don’t do—will affect those three things. There are, of course, many things to consider to keep those three things going.

In her article, 5 Reasons Clients Won’t Work with Freelancers (And How to Fix Them) Raubi Marie Pirelli, owner of Simply Stated Media, outlines some common mistakes and how to avoid them to increase your roster of clients.

So, once you have the work, what then? How do you keep those clients and keep them happy? You need to remember the 80/20 rule. That’s an old adage of business: that 80 percent of your work will likely come from 20 percent of your clients. The odds may not be quite that cut and dried, but you will get a lot of work from repeat clients and new clients referred to you by your satisfied clients. So keep them happy.

Do a little extra  If you are writing an article, offer to source images. This will especially impress editors who may not have an extra budget for photographs, but you may be able to negotiate a little extra if you’re taking the photos. Travel writer and editor James Durston tells you in this article from his new blog, Travel Write Earn  why editors really appreciate you sourcing your own images.

Don’t be a clock watcher  If you quote your client a fee based on your hourly rate, keep track of your time, but don’t count every minute. It may take you an hour and 15 minutes to complete a task. Let them know it took a bit longer, but don’t charge for those extra minutes. Your client will recognize that you are willing to do a bit more, and that will keep them as clients. Happy clients bring you more work.

Stick to your schedule    Complete the project on time or even slightly ahead of deadline. Filing your story or handing in your project on time will keep you top of mind for future projects.

Respect your client’s process  You may not like that it’s “pay on publication” or “pay after 60 days”, but if that’s your client’s process, then you have to accept it. If you can’t, find other clients.

Keep in touch  Keeping in touch with a client, just to say “hi” once in a while, without pitching a specific idea will help keep you in your client’s mind. Arrange a coffee or lunch meeting, (which you offer to pay for) will let you know the client as a person, not just a client, and, more importantly, let them know you as a person, not just a writer/supplier.

There is a lot more than could be said here, but you get the gist. Find your clients, keep them happy, and they’ll keep coming back to you for more work.

What’s your “go to” tactic for getting clients and keeping them happy? Join the conversation and come back next week for dealing with rejection—it happens to the best of us.

A Sad Tale on “Tell A Story” Day

Today, April 27, 2016, is supposedly “Tell a Story Day”, so here’s mine. I’m sorry it’s a sad tale.

This is about a journalist I used to respect: Margaret Wente, who is currently a columnist for The Globe and Mail newspaper. Wente is described by her own editors as “controversial.”  I don’t always agree with her but I applaud her for taking some unpopular stands or expressing what might be considered politically incorrect opinions. What I don’t applaud her for is plagiarizing other people’s work. She did it in 2012, and she’s done it again. (Please follow the link at the end of the story for more details.)

The editors have posted an apology and let people know that corrections have been made. Corrections and apologies are often buried in the paper and many do not even see them. I expect that will be end of it. Business as usual: Wente will continue to be employed by The Globe and they’ll just hope that this will blow over; that everyone will move on. Wente is the one who should move on. But she isn’t.

Wente said in defending herself in 2012 that she was not a “serial plagiarist” but that there were folks who “just don’t like what I write” and were therefore attacking her work ethics.  She hasn’t said anything this time around and if her editors are doing the apologizing for her and correcting her mistakes, then why should she? Her story is being told for her.

This is not just a problem for Wente, but for The Globe as well. Or is it? No doubt, its readership is down, as is the case with many newspapers, and what better way to bring in readers than with a “controversial” writer? People will be looking to see if, nay, when, she will plagiarize again, and get away with it—again.

The state of journalism is not in disarray because of digital media, as some have suggested. It is in disarray though when editors keep defending writers who seem to have no issue with writing something that is so similar to someone else’s work that it cannot be called anything but plagiarism, and that writer, now caught in this web more than once, cannot be called anything but a “serial plagiarist.”

This story may have a happy ending for Wente, but it is not a good one for writers and how they should conduct themselves. She should resign (but likely won’t) or she should be fired (but likely won’t be.)

I am sad that a writer I once respected, and the editors of a paper that I love to read have let this play out the way it has. A sad tale for me, indeed.

This has been covered in many media outlets. One of the most informative for me was an interview done on the CBC program “As it Happens”  last night. Here is a link to the interview, and some snippets from other media outlets covering this issue.

Leaving Australia on a sweet note

Talk about a sweet ending to our trip to Australia.


On our penultimate day, we drove for about 90 minutes west of Sydney to the Blue Mountains. Whether, like us, you just want to stroll around Katoomba, the main town in the area, or you’re up for some more rugged bushwalking, this area should definitely be on your “to see” list.

208-150916The rugged cliffs and deep forest valleys topped by the Three Sisters rock formations add to the grandeur, and if you’re as lucky as we were, you’ll get a bright sunny day to really enjoy the vistas.

We could have taken a trolley tour or gone to see the visitor centre but we had to get back to the city and, because it was such a beautiful day, we chose to do a couple of walks through town and a drive around the local area.


One of the highlights, which took a little while to actually find because it’s smaller than you’d think, is the Blue Mountains Chocolate Company.

Given its name, you might think it would be something larger than a house yet that’s exactly where this company is located, and all of the chocolate making is done in the kitchen.


Out front there are shelves full of bags of chocolate,  other sweet treats, and a large case displaying so many types, sizes and shapes of chocolate that it was a bit overwhelming. Completing the scene is a café where you can enjoy your special snack.


The highlight—and something the Blue Mountains Chocolate Company is famous for—is the hot chocolate. This is no ordinary hot chocolate! It’s made in a specially-designed fondue pot, heated by a tealight, to which you add steamed milk and as many of the little chocolate wafers as your taste dictates.  200-150916

The chocolate slowly melts into the milk as you stir and sip with the distinctive straw-spoon. (spoon-straw?)

It stays nice and hot as you linger over it and keep eyeing those chocolates in the display case.

The hot chocolate can be made with regular or soy milk, and you can buy your own 5-piece Choco Fondue set.

(They were out of stock, and we really didn’t have room in our luggage for the set, but I am on the lookout now.)


While the sky was blue and the sun was bright, there was a cool, brisk wind, and after strolling around Katoomba looking at some magnificent street art and checking out some of the local shops, we were definitely ready for a hot drink.189-150916 192-150916

We drove back to Sydney to return our camper van. Then we settled into the apartment we’d booked for our last night in Australia, still talking about that magnificent hot chocolate and looking forward to the delectable chocolate goodies we’d purchased. What a sweet ending to our trip.


Now that I’ve started at the end, I might just go back to the beginning of the trip to Australia in my next post. So, stay tuned.

Keep telling your travel stories

As a professional writer, I love to tell stories, and usually I am telling other people’s stories. On this blog, I get to tell my own stories, and many of them have been about travel. I’ve been lucky to have some travel articles published, and I am still learning more about travel writing. I also want to hear travel stories from others, and help us all learn how to be better travel writers.

So, I have a workshop called “The Travelling Pen.” I first presented this in Napanee (Ontario, Canada) on Saturday, February 27, and it was well-received. I have been asked to repeat the workshop so here are the details for this presentation.

Saturday, March 19 

10 am to 3 pm

Airhart  Community Room

L & A Country General Hospital

8 Richmond Park Drive


$50 (includes all materials)*

This community room is accessible through the hospital or from the parking lot, and both the coffee shop and cafeteria will be open for lunch and snacks.

While we chat about travel writing for publication online and in print, we will spend most of the day talking about writing travel journals and blogs and look at some of the travel blogs that I follow.

Throughout the day, participants will make valuable contacts to help them with their writing, and I will hand out information that I hope will be useful for them as they write their travel stories.

I’ve been very fortunate to have travelled across Canada and to several countries in the world with my husband whose photos complement my stories brilliantly.

Here are some photos from our first trip to South Korea to visit our son Jeremy in September 2010.

Palace guards, Joseon era dress
Stirway to Incheon's Chinatown
Painted steps in Incheon’s Chinatown

We returned  to South Korea in August 2015  and then went on to Australia. We’re still editing photos and stories from that trip so stay tuned.

Whether you want to become a published writer or just learn how to capture your stories in a more meaningful way, joining me for “The Travelling Pen” will be an adventurous day–but the date is fast approaching,  so please register soon.

To register, please contact me:


*Payment must be cash, cheque, or direct deposit.